If your flight suffers a delay and you arrive at your final destination more than three hours later than scheduled.
You are not entitled to compensation if your flight suffered a delay due to extraordinary circumstances.
“Denied boarding” is when an airline refuses to carry passengers on a flight, although they have presented themselves for boarding.
You are entitled to compensation except where there are reasonable grounds to deny boarding passengers, such as reasons of health, safety or security, or inadequate travel documentation.
If your flight suffers a cancellation, you are entitled to compensation unless;
– you have been informed of the cancellation at least two weeks before the scheduled time of departure; or
– you have been informed of the cancellation between two weeks and seven days before the scheduled time of departure and were offered re-routing, allowing you to depart no more than two hours before the scheduled time of departure and to reach their final destination less than four hours after the scheduled time of arrival; or
– you are informed of the cancellation less than seven days before the scheduled time of departure and are offered re-routing, allowing you to depart no more than one hour before the scheduled time of departure and to reach your final destination less than two hours after the scheduled time of arrival.
You are not entitled to compensation if your flight was cancelled due to extraordinary circumstances.
€250 per person
for flights of 1500 kilometres or less (short haul)
€400 per person
For intra-Community flights of more than 1500 kilometres.
For all other flights between 1500 and 3500 kilometres; (medium haul)
€300 per person
For non intra-Community flights over 3500 km where the disruption to the flight is more than 3 hours but less than 4, upon the arrival at the destination
€600 per person
For non intra-Community flights over 3500 km where the disruption to the flight is more than 4 hours.
Flight delay compensation – How we have helped so far!
We operate on a ‘No Win, No Fee’ basis. If successful we charge 25% + £25 per person + VAT
“No Win, No Fee” Claim Form
To submit a flight delay compensation claim click the icon above to complete our EC 261/2004 claim form.
To see the claim form please click the button belowGo to Claim form